Mr Green

Mr Green is a Malta-based online casino and sportsbook brand that now sits inside the Evoke group alongside William Hill. This Mr Green Ireland review sets out what the Irish Revenue Commissioners’ register actually shows about its licence, what regulators in the UK and Sweden have found against the brand, what its products and app look like, and what customers say about it. It also explains something that matters for Irish players: the Irish licence the company holds covers sports betting, not casino games. We read the operator’s public pages, the Irish register, regulator statements and press coverage, and where we could not verify something we say so. Punter Ireland has no affiliate or commercial relationship with Mr Green at the time of writing, and nothing here implies a bonus, deal or partnership.

Mr Green Ireland licensing: what the licence covers

In Ireland, Mr Green is operated by Mr Green Limited, a company with a registered address at 14 Tagliaferro Business Centre, High Street, Sliema, Malta. The Irish Revenue Commissioners’ register of licensed remote bookmakers lists Remote Bookmaker’s Licence reference 1011600 for Mr Green Limited under the trading name “MRGREEN.COM”, with two named nominees. We read the version dated 30 June 2026 on 10 October 2026. The register does not publish licence start or end dates, so we cannot tell you when the licence was granted or when it expires.

This is a remote bookmaker’s licence, which means sports betting. Ireland does not yet have gaming licences for casino products. The Gambling Regulatory Authority of Ireland (GRAI) is expected to open gaming licence applications through 2027 and 2028. Mr Green is best known as a casino brand, so this point matters: when an Irish customer plays slots or live casino games at Mr Green today, those products are not covered by the Irish licence on the register. They are offered under the operator’s other licences. Mr Green’s own site lists the Malta Gaming Authority, the Danish Gambling Authority and the Swedish Gambling Authority, but we did not check those registers and we have not confirmed which licence applies to an Irish casino account. The same site does not mention a UK licence in the text we read, although the brand has held one since 2015.

Earlier versions of this page described the Revenue entry as a licence on the “GRAI public register”. That was inaccurate, and it has been corrected: the document we checked is published by the Irish Revenue Commissioners. We also looked for a Mr Green Limited entry among the GRAI public notices of intent to apply and did not find one, so we rely on the Revenue register alone. If you want to confirm the position yourself, our guide on how to check a bookmaker is licensed shows the steps.

Mr Green background and ownership

Mr Green was founded in 2007 by Swedish entrepreneurs Fredrik Sidfalk, Henrik Bergquist and Mikael Pawlo, according to the company’s Wikipedia entry, and Mr Green’s own “key features” list also gives 2007. Other text on the operator’s pages and app listing gives different years, so treat the founding date as approximate. The original parent company, Mr Green & Co AB, was listed on Nasdaq Stockholm. William Hill bought the business in January 2019 for £242m. In July 2022, Evoke plc, the company formerly known as 888 Holdings, completed its acquisition of William Hill, and Mr Green came with it. Evoke is headquartered in Malta. Our William Hill Ireland review covers the sister brand.

The brand was awarded a UK operator licence in July 2015 and launched a sportsbook, powered by Kambi, in April 2016. It has sponsored Bohemian FC and Wigan Athletic in the past and was an official casino partner of Celtic. Those sponsorships tell you the brand has Irish and Scottish football recognition, but they say nothing about how the company treats customers, which is why we weigh regulator findings and customer feedback more heavily than visibility.

Regulatory history you should know about

This is the most important section of the review. Mr Green has three published regulatory outcomes in a four-year span. We describe each below with dates and amounts as reported by the regulator or by trade and mainstream press. None of them is a finding about the Irish licence or about how Mr Green treats Irish customers specifically, and all of them were settled; but they concern the same two areas Irish customers care about most, protecting people who may be at risk and stopping criminal money passing through accounts.

• February 2020, United Kingdom: Mr Green agreed a regulatory settlement with the UK Gambling Commission worth about £3m. The money was paid to the National Strategy to Reduce Gambling Harms in lieu of a financial penalty, plus £10,349.77 in Commission costs. The Commission identified social responsibility failings, including a customer who won £50,000, gambled it away and went on to deposit thousands more without the required interaction. It also identified anti-money laundering failings: Mr Green acknowledged that between November 2014 and November 2018 it lacked effective, adequately resourced controls for higher-risk customers, and it accepted a ten-year-old claims pay-out letter and a photograph of a laptop screen as source-of-funds evidence for customers depositing large sums. It was required to review 130 further customers. (Source: iGaming Business report, 27 February 2020.)
• August 2021, Sweden: The Swedish Gambling Authority (Spelinspektionen) fined Mr Green Limited SEK 31.5m, reported as about US$3.62m. The total was made up of SEK 30m for responsible gambling failings and SEK 1.5m for anti-money laundering failings, issued alongside a warning. The authority found Mr Green had not adequately verified customers or assessed money laundering risk, and had not done enough to help players cut down. Press reports say the conduct dated back to 2019. (Sources: VegasSlotsOnline and GamblingNews reports, 25 August 2021.)
• March 2023, United Kingdom: The UK Gambling Commission announced a record £19.2m payment across three William Hill Group businesses. Mr Green Limited, which runs mrgreen.com, was responsible for £3.7m of it; WHG (International) Limited paid £12.5m and William Hill Organization Limited £3m. For Mr Green the Commission cited three new customers who opened accounts and spent £23,000 in 20 minutes, £18,000 in 24 hours and £32,500 over two days without checks; a customer who lost £14,902 in 70 minutes before the operator identified harm risk; and 331 customers who had self-excluded with Mr Green but could still gamble with WHG (International) Limited because of ineffective controls. On anti-money laundering it cited a customer who deposited £73,535 and lost £14,068 over four months without appropriate checks, and procedures with no hard stops before risk profiling was finished. Additional licence conditions required board-level oversight of an improvement plan and a third-party audit. The Commission said all £19.2m would go to socially responsible purposes. (Source: Gambling Commission statement, 28 March 2023.)

The 2023 package also appears in our William Hill review, where we describe the group as a whole. We have not verified the exact review periods the Commission covered, so we do not say who owned the brand at the time of each failing. What can be said is that the outcomes were published, the fines were paid, and the 2023 statement recorded that the operators recognised their failings. The practical message for an Irish customer is to treat self-exclusion and deposit limits as tools you check for yourself, rather than assuming they work perfectly across brands in the same group.

Sports betting and casino products

Mr Green’s sportsbook runs on the Kambi platform. The app description lists football, tennis, horse racing, golf and more, with live, pre-match and outright markets and a Bet Builder for combining selections from one event. We did not test prices, so we make no claim about how its odds compare. We could not confirm whether it offers GAA markets or greyhound racing, which matter to many Irish punters, so check the sport menu before you register. Our guides to bet types and how betting odds work explain the terms you will meet on the bet slip.

The casino is the larger part of the brand. Its own pages claim more than 1,500 slots and more than 2,000 games in total, including exclusive in-house titles, live roulette, blackjack, poker, baccarat and game show games, and a daily Spin and Win wheel in the app. These figures are the operator’s own and were not independently counted. If you are new to the formats, our guide to types of online slots and live casino games explained are good places to start, and our online casino guide for Ireland covers the legal position in more detail. Remember that casino products at Mr Green are not covered by the sports betting licence on the Irish register.

The Mr Green app

The Irish App Store lists “Mr Green Casino & Sports” from the seller Mr Green Ltd. Apple data we read on 10 October 2026 shows an average rating of 4.26 from 117 ratings, a file size of 49.7 MB, a requirement of iOS 13.0 or later, and a last update on 1 September 2026. Apple’s own content rating is 17+, while the developer text says it strictly enforces an 18+ policy, so you must still be 18 or over to register. The listing describes the casino and sports sections in one app, Bet Builder, and responsible gambling tools such as daily, weekly and monthly deposit limits. We did not install or test it, and we could not check an Android listing. App store ratings come from a self-selected group and say little about withdrawals or support. For other options, see our list of betting apps.

Signing up

• Register on mrgreen.com or in the app. You must be 18 or over and resident in a country the operator serves; check the registration screen confirms Ireland as your country.
• Expect identity and address checks. Trustpilot reviewers repeatedly describe being asked for documents more than once, so upload a clear photo ID, proof of address and proof of your payment method early.
• Set deposit limits at registration. Mr Green says it asks new customers to set play limits as part of Green Gaming; accept that prompt rather than skipping it.
• Review your marketing preferences before finishing, and decide before you opt in to any offer whether you actually want the wagering conditions that come with it.

Our step-by-step guide to opening a betting account walks through verification, and our new betting sites page shows how other recent arrivals compare.

Payments

We could not load an Irish version of Mr Green: the “en-ie” page returned a not-found message when we requested it. The main mrgreen.com page we could read says payment methods include Visa, Mastercard, PayPal, Apple Pay, Neteller “and more”, that these vary by market, that the minimum deposit is €10, and that currencies include euro, US dollars, Canadian dollars, pounds, Danish kroner and Swedish kronor. Withdrawal limits are described only as following the withdrawal policy for each licence. That is the operator’s generic statement, not a confirmed Irish cashier.

Expect withdrawals to go back to a method in your own name after verification. Given the withdrawal complaints described below, a small first withdrawal is a sensible test before you deposit more.

The welcome offer

We could not verify a current Irish welcome offer. The general page we read promises a “generous welcome bonus” that “can include extra casino cash and Free Spins” but gives no figures, and the Irish page was unavailable. Third-party pages quote a range of offers and we do not repeat them. Casino bonuses are not sports betting free bets, so read the terms carefully: wagering requirements, game weightings, maximum bet while a bonus is active, expiry and excluded payment methods can all change how much of a bonus you can actually withdraw. Trustpilot reviewers complain that free spins were missing or that the offer differed from the advertised terms, which is a reason to screenshot the terms at the time you opt in. Our free bets and wagering explainer sets out what each condition means. A bonus is a promotional credit, not a reason to stake more than you planned.

Safety, limits and Green Gaming

Mr Green’s responsible gambling approach is branded Green Gaming. Company materials say new customers are asked to set play limits, that a predictive tool developed with outside specialists compares a player’s behaviour with their own risk perceptions, and that players showing increased risk are asked to set different limits or take a break and stop receiving sales messages. The app lists daily, weekly and monthly deposit limits. These are positive design choices. They sit alongside the regulatory findings above, which concerned the effectiveness of interaction with at-risk customers, so we recommend you do not rely on the operator alone. Set your own limits, use time-outs when you need a break and use self-exclusion if gambling stops being fun. GamblingCare.ie offers free support on 1800 936 725, and our responsible gambling page lists more help.

Mr Green compared with other operators we review

Mr Green stands out for how casino-led it is, and for the number of regulator outcomes relative to its size. Several rivals on the site also disclose regulatory history, so a fine alone is not a reason to rule an operator out, but combined with a Trustpilot score of 1.3 it holds our trust and customer scores below the middle of the field. See all of our betting sites, the Betway review and the Novibet review for comparison.

What Mr Green customers say on Trustpilot

On 10 October 2026, Mr Green’s Trustpilot page showed 1.3 out of 5 from 4,658 reviews, with 343 posted in the previous twelve months. Fifty-two per cent of all reviews were one star and 31 per cent were five stars, so opinion is polarised. Among the reviews on the first page, the recurring complaints were slow withdrawals, repeated identity or source-of-funds requests, funds held for weeks, chat sessions closed without resolution, bonuses or free spins not credited as advertised, and in one case a bet settled in a way the customer disputed. The few positive reviews describe quick deposits and fast withdrawals, one saying funds reached a bank within about thirty minutes. Trustpilot flags that Mr Green has not replied to negative reviews.

Trustpilot is not representative: reviews are unverified, they cover casino play outside the Irish licence, and unhappy customers are more likely to post. The consistency of the complaints still matters because it matches the kind of controls the regulators looked at. Practical steps: verify your account before you need to withdraw, keep records of terms and chats, and deposit only what you could tolerate being delayed.

Irish gambling regulation context

The Gambling Regulatory Authority of Ireland opened applications for remote betting licences on 9 February 2026, and remote betting licences started on 1 July 2026, under the Gambling Regulation Act 2024. Until a bookmaker holds a GRAI licence, the Revenue Commissioners’ register remains the evidence of its right to take Irish bets, and we use it as our source. Casino (gaming) licences come later, which is why we never describe any operator as licensed for casino play in Ireland. Irish customers using casino products are playing under foreign licences, which means protections and complaint routes differ from those for Irish-licensed sports betting. Our casino hub explains the wider picture.

Safety checklist before you sign up

• Confirm the licensee: Mr Green Limited, reference 1011600 on the Irish Revenue register, and remember it covers sports betting only.
• Decide whether you are betting on sport or playing casino games, because only the first is covered by the Irish licence.
• Check the cashier for euro limits, accepted methods and withdrawal times before depositing.
• Read offer terms in full, including wagering, maximum bet and expiry, and screenshot them.
• Upload identity and address documents early to avoid delays at your first withdrawal.
• Set deposit limits at registration and know how to self-exclude before you need to.

Dispute routes

Complain to Mr Green in writing first, keep copies of everything and give it a reasonable time to answer. If a sports betting dispute remains unresolved, Irish customers of a licensed betting entity can raise concerns with the Gambling Regulatory Authority of Ireland. For casino play under another licence, the route may run through the regulator named in the operator’s terms, which could be the Malta Gaming Authority. Check the terms of the specific account you hold. Our Responsible Gambling page lists support organisations.

Switching from another bookmaker

If you are moving to Mr Green from another bookmaker, carry across your limits, do not treat a new offer as a reason to stake more, and check that its sports menu covers what you bet on. If self-exclusion applied to you elsewhere, remember the 2023 finding that 331 customers who had self-excluded with Mr Green could still gamble on a sister site; check your status directly. Registering a second account does not require closing the first, but each needs its own limits. If a well-documented, cleaner licensing record is your priority, compare Mr Green with the operators in the table above first.

Who Mr Green suits

Mr Green may suit casino-first players who understand that their play sits outside the Irish licence, who like a large slot and live casino catalogue, and who are comfortable verifying offers and limits themselves. It is less likely to suit punters who mainly want a GAA-focused sportsbook, anyone who wants confirmed Irish payment and withdrawal terms before signing up, and anyone for whom three regulatory outcomes and a 1.3 Trustpilot score are deal-breakers.

Customer support

We did not test live chat or email response times for this review. Trustpilot reviewers frequently describe unanswered emails, chat sessions that end without resolution and chatbot-style replies, and the page notes no replies from the company to negative reviews. A few reviewers describe fast, helpful service. On that one-sided evidence we score customer support low. Once registered, check the help section for current channels and save any transcript about a deposit, withdrawal or offer.

What to check before your first bet

Before your first bet or spin, confirm on the live site and in the app: the current welcome offer and its terms, the payment methods and limits at the cashier for your account, whether the sports and markets you follow are listed, and where the responsible gambling tools sit. Start with a small stake, learn the bet slip using our beginner’s guide to placing a bet, and complete verification before you need to withdraw.

Review methodology

This review is based on the Irish Revenue Commissioners’ register of licensed remote bookmakers (version dated 30 June 2026, checked 10 October 2026), the Gambling Commission’s March 2023 statement on the William Hill Group penalty, trade reports on the February 2020 UK settlement and the August 2021 Swedish penalty, Wikipedia’s company history (cross-checked where possible), the general mrgreen.com page, Apple’s Irish App Store listing and Trustpilot. The Irish version of the site, the GRAI register for this entity and any Android listing could not be verified, so we say so rather than fill the gaps. We hold no affiliate or commercial relationship with Mr Green at the time of writing, and ratings are our own judgement from the evidence above.

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Frequently asked questions

Is Mr Green licensed in Ireland?

Yes, for sports betting. Mr Green Limited, trading as MRGREEN.COM, holds Irish Remote Bookmaker’s Licence reference 1011600 on the Irish Revenue Commissioners’ register (version dated 30 June 2026, checked 10 October 2026). It does not cover casino games, because Ireland has no casino licences yet.

Has Mr Green been fined?

Yes. The UK Gambling Commission announced a £3m settlement in February 2020, the Swedish Gambling Authority fined Mr Green Limited SEK 31.5m (about US$3.62m) in August 2021, and in March 2023 the UK Commission recorded £3.7m for Mr Green Limited within a £19.2m William Hill Group package. They concerned social responsibility and anti-money laundering failings.

Can I play casino games at Mr Green in Ireland?

Mr Green offers casino games, but they are not covered by the Irish sports betting licence. They are provided under the operator’s other licences, such as the Malta Gaming Authority licence it names on its site. We could not confirm which licence applies to an Irish casino account.

Who owns Mr Green?

Mr Green is part of Evoke plc, headquartered in Malta, which completed its acquisition of William Hill in July 2022. William Hill had bought Mr Green in January 2019 for £242m.

What do customers say about Mr Green?

Trustpilot shows 1.3 out of 5 from 4,658 reviews, with 52 per cent at one star and 31 per cent at five stars. Complaints focus on slow withdrawals, repeated verification, support and bonuses. A minority report fast payouts. Trustpilot reviews are unverified.

Is there a Mr Green app for Ireland?

Yes. “Mr Green Casino & Sports” is on the Irish App Store, rated 4.26 from 117 ratings, requiring iOS 13.0 or later and last updated on 1 September 2026. We did not install or test it, and could not check an Android listing.

Helpful resources

• See all betting sites in Ireland
• Read how to check a bookmaker is licensed
• Our Responsible Gambling page
• Irish Revenue Commissioners register of licensed remote bookmakers (PDF)

Final verdict

Mr Green has a confirmed Irish Revenue sports betting licence, a long trading history, a polished app and a branded responsible gambling programme. Against that, it has three published regulatory outcomes for social responsibility and anti-money laundering failings in 2020, 2021 and 2023, a Trustpilot score of 1.3 from thousands of reviews, and a casino offering that sits outside the Irish licence. We could not verify its Irish offer, payments or withdrawal times. If you try it, treat the casino as a product regulated elsewhere, verify your account early, test a small withdrawal first and set your own limits. If a cleaner regulatory record matters most, compare the other operators we review.

Last updated: 10 October 2026.

18+. Please play responsibly, gamblingcare.ie. This review is independent editorial opinion; it is not a guarantee, endorsement or financial advice, and does not imply any affiliate or commercial relationship with the operator.